Open until filled
First review 6/30/14
Training and Development Manager
The incumbent is responsible for developing, implementing, managing and evaluating enterprise-wide training and development programs that align with and support the agency’s strategic initiatives. Essential functions: Design and implement organization-wide employee training and development as well as employee communication strategies that foster performance excellence and efficiency; partner with the Leadership Team to develop leader, team and individual performance standards and metrics linked to the Agency’s values, goals, and priorities; evaluate and identify individual performance strengths and gaps, and design individualized, team and system-wide development plans to improve employee satisfaction and develop strong leaders; translate broad areas of knowledge, skills, abilities, and behavioral attributes into clear and specific competencies that can be used to measure success; align training and development needs and budget with the strategic initiatives of the Agency; engage cross-functional employee teams in dialogue and design activities to identify, prioritize and generate solutions to cultural barriers to employee success; lead and monitor the implementation of Pierce Transit’s Training Policy; draft policies, procedures, correspondence and training materials (including requests for proposals, business case statements, job descriptions, project updates) for management and executive audiences; support the active engagement of all employees through effective, two-way internal communications using a variety of modes (including social media, electronic mail, face-to-face communications, etc.); serves as a liaison with management and staff, external agencies and organizations; represents the Agency at a variety of meetings, public events, training sessions, on committees, and/or other related events; and performs other duties of a similar nature and level as assigned.
HIRING RANGE: $77,749 – $97,187 annually, paid on a bi-weekly basis
Required: Bachelor’s Degree in Organizational Development, Organizational Psychology, behavioral sciences, or a related degree and five (5) years of human resources management experience in a public sector organization, five (5) years of professional subject matter expertise in 1 or more human resources functional areas, or five (5) years of organizational development or executive and performance coaching experience. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above may also be considered. Desired: Master’s Degree in organizational development/training; transit industry experience;
Certified Professional in Learning and Performance (CPLP).
REQUIRED KNOWLEDGE AND ABILITIES:
Knowledge of: Organizational design and employee management systems; project management; performance assessment tools; individual development planning methodologies and formats; performance improvement and change management theories; performance coaching, counseling, and behavioral psychology theories; methods and tools for documenting, mapping and evaluating organizational systems/structures; performance management systems and workforce planning models/processes; managerial principles; policy and procedure development practices; succession planning strategies; research methods; budgeting principles; and modern office equipment. Skill in: Strategic project management; working collaboratively with senior leaders and executives; linking Agency values, goals and priorities to individual performance standards; influencing, motivating and encouraging others; facilitating teams; fostering creative and divergent thinking; synthesizing input and narrowing the focus to a specific set of tasks or recommendations; adapting to rapidly changing environments; conducting research; solving problems; coordinating and executing multiple tasks; utilizing a computer and relevant software applications; and communication, interpersonal skills as applied to interaction with coworkers, supervisors, the general public, etc. sufficient to exchange or convey information and to receive work direction.
HOW TO APPLY:
Submit a resume, completed Pierce Transit application form, and supplemental questionnaire clearly showing how you meet the minimum qualifications listed above. Applications received by June 30, 2014 will receive first consideration. Application packets may be downloaded at www.piercetransit.org/careers, or obtained at Pierce Transit, 3701 96th Street SW, P.O. Box 99070, Lakewood, WA 98496-0070, or by calling 253-581-8000. Resumes will be accepted only if they are attached to a completed Pierce Transit application. You may send your completed application packets via email to Jean Carlson, email@example.com, fax to 253-984-8224, or mail to the address listed above.
Applicants, who in the judgment of Human Resources, most closely meet the requirements of the position, will be invited to an oral review panel. It is the responsibility of the applicant to supply sufficient information and detail on the application to permit the Agency to properly evaluate their qualifications and abilities as they relate to the position.
Opened: June 13, 2014